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微信大封号!私域流量到底该如何运营? - 小程序资讯 - 上线了sxl.cn昨天,不少做私域流量运营的小伙伴都被一个爆炸般的消息刷屏了:最近凡是使用了Wetool这款第三方软件的微信账号都会被封,更有用户反应,自己被封了100多个号。这也就意味着,这个号下的成千上万个客户资源,就这样蒸发了……
近几年私域流量非常重要,但要想做好也非常不容易。这也是为什么像wetool这样的私域流量管理工具应运而生,它支持群统计、自动接受好友、批量群邀请、自动踢人、多群转发、好友去重、智能机器人等等。那么现在没了这种工具,中小企业该如何运营私域流量?
为了安全起见,之后要想做好私域流量运营,大家恐怕还是得手动来做,通过自己组建社群、建立公众号、小程序等方式来运营。根据运营私域流量所需的一些功能特点,这里给大家提供一些方案:
1.无需加好友,也能触达用户
自动批量加好友原本也是wetool的一个功能,目的也是了增加私域流量池,为之后的流量运营做准备,但是现在不妨用微信小程序来替代。以「上线了」https://www.sxl.cn/超级云名片小程序为例,只要客户扫码或通过好友转发进入名片小程序内,会弹出允许授权的弹窗。客户可以自助进行下一步操作,没有强制性,客户允许授权之后,小程序右下角业务人员就会自动打招呼,引导会话。你还可以设置自动回复,如下图所示,自动回复提醒客户留下联系方式,以促进转化。
2.群发消息
这是运营私域流量不可少的一步,没有消息触达用户,你怎么能刺激他们消费呢?wetool是通过自动拉群发消息,而这种方式容易对用户造成过度打扰,影响微信使用体验。而小程序的【服务通知】对于用户体验来说就友好很多,像是“上线了”超级云名片小程序,只有客户允许接收订阅消息,商家才可以给客户发送服务通知,而且可发送服务通知的上限次数也是根据客户在小程序内互动的次数而定的。
3.用户画像与动态追踪
在超级云名片小程序中,员工还可以看到有多少人访问了你的名片,访问了多久,浏览了什么商品, 以及浏览文章、点赞、转发名片、留下联系方式等行为动态。这样,用户的画像与浏览喜好一目了然,你就可以根据客户喜好做针对性营销,提升客户转化率。
4.粉丝数据分析
通过「上线了」电商云名片小程序的“粉丝运营”功能,你可以更好地运营粉丝。客户扫码后,小程序会根据粉丝的行为,自动为他们打好标签、做好分类,非常智能,标签分类如下:
商家可以通过粉丝标签、余额、积分、上次消费时间、生日等多种条件筛选,多维度分析自己的店铺经营状况。打个比方,电商云名片商家,可以通过此功能,快速筛检出不同销售负责的顾客消费金额、消费频次,来分析各渠道质量优劣、优化空间。
此外,商家可以通过自定义筛选器对粉丝消费习惯、属性、归属等字段来进行多样化、精细化分析,这对于了解粉丝 LTV(生命周期总价值)、粘性、消费水平、复购率、调整活动策略等方面都有很大帮助。
5.分享裂变
企业投放广告时,通常放一个微信二维码,但是同时添加人数过多则会导致无法添加。此时你就可以用智能名片小程序,只需在云名片小程序中,点击底部导航栏的“联系我们”,你会看到一个名片页面,点击“转发”,就可以一键分享,或者保存小程序码图片。
总之,大家在做私域流量运营时,还是使用微信生态内的产品如公众号、微信小程序来运营,小程序自带裂变优势,超级云名片小程序既可以实现粉丝运营功能,也比较安全,商家能够与粉丝保持较好的联系,且粉丝可以随时通过小程序详细了解你,非常有用且方便!
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